Rob Golding

Technology Consultant

Office 2007: “There has been a network or file permission error.”

Recently I have been having a strange issue on my desktop PC, whereby saving an Office document (Word, Excel etc.) inside the My Documents folder - which is redirected to my file server - gives the following error:

There has been a network or file permission error. The network connection may be lost.
(<filename>)

I've been trying to find out the cause of this for some time now, while working round it by simply saving the file to my desktop and copying it over to My Documents.

Anyway, I have just found the problem. I had a little plugin installed that allowed the indexing service on Windows Vista to index a network location, meaning I could search the My Documents folder quickly. This was the cause of the issue, and removing the index solved the problem. I wanted to write the solution up here in the hope that this helps someone in the same situation.

Note: There have been other solutions to this problem cited, including anti-virus programs, and network congestion.The KB article for this issue is located here.

Categories: Home Network, Technology, Windows Server | | RSS 2.0

  • Psycho

    Hi guys



    i am experiencing the same problem with a similar issue, i have tried mapping the network drives, etc. but as soon as i try saving the documents locally, the office application crashes. please let me know what else can be done?



    Regards
    Psycho

  • Hi Rob,

    I ran into this problem where we added a mapped drive for indexing on a Vista SP2 machine and started having issues where Word 2007 could save to *.doc but not docx format. I turned off indexing the mapped drive and the problem stopped but we need to search that drive. Have you heard of any resolution for this problem?

    Doug
  • Jay
    How do you turn-off indexing on a mapped drive. I have the same problem...

    Thanks,
  • Jay
    I reformated the HD and re-installed Windows XP and Office 2007. The Problem went away. I installed SP2 and still no problem. I installed all the Windows XP security updates after that and the problem CAME BACK. I performed System Restore to prior to all the Win XP updates (kept SP2) and NO MORE problem.
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